Returns & Exchanges
We want you to be satisfied with your purchase. Should you need to make a return, we will gladly accept in-stock, regular priced items within 7 days of your purchase, in original, unworn condition.
Please follow the instructions below to complete a return.
Email us at info@singlestone.com or call 213.892.0772 for a return label and shipping instructions.
Once received, your return will be inspected to verify that it is in original, unworn condition. All paperwork included in the initial package, such as appraisals and certifications, must be returned. Once your return is approved, we will refund you the purchase price, less the shipping cost.
Refunds will be processed within 10 days of receiving the return.
Exchanges are not subject to any additional fees or shipping costs.
International orders, sale items, custom orders, made to order, modified pieces (ie: engraved, sized, etc.) and trunk show purchases are considered a final sale and cannot be exchanged or returned.
Overnight Insured FedEx Rates
Up to $ 2,500 $75
$2,501 to $4,999 $85
$5,000 to $9,999 $95
$10,000 to $14,999 $110
$15,000 to $19,999 $125
$20,000 to $24,999 $140
$25,000 to $34,999 $170
$35,000 to $49,000 $200
We want you to be satisfied with your purchase. Should you need to make a return, we will gladly accept in-stock, regular priced items within 7 days of your purchase, in original, unworn condition.
Please follow the instructions below to complete a return.
Email us at info@singlestone.com or call 213.892.0772 for a return label and shipping instructions.
Once received, your return will be inspected to verify that it is in original, unworn condition. All paperwork included in the initial package, such as appraisals and certifications, must be returned. Once your return is approved, we will refund you the purchase price, less the shipping cost.
Refunds will be processed within 10 days of receiving the return.
Exchanges are not subject to any additional fees or shipping costs.
International orders, sale items, custom orders, made to order, modified pieces (ie: engraved, sized, etc.) and trunk show purchases are considered a final sale and cannot be exchanged or returned.
Overnight Insured FedEx Rates
Up to $ 2,500 $75
$2,501 to $4,999 $85
$5,000 to $9,999 $95
$10,000 to $14,999 $110
$15,000 to $19,999 $125
$20,000 to $24,999 $140
$25,000 to $34,999 $170
$35,000 to $49,000 $200